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Cover art for Habitual Excellence, Presented by Value Capture

Habitual Excellence, Presented by Value Capture

by Value Capture

Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving? We share conversations with Value Capture advisors, clients, and thought leaders, exploring how to create “habitual excellence” (a phrase coined by Value Capture’s founder Paul O’Neill) by engaging everybody in creating a culture of safety - and learning. Lead your teams to the theoretical limits of perfect for staff safety, patient safety and performance, using methods from Toyota, Alcoa, Catalysis, and the Shingo Institute.

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Episodes

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How Emplify Health Leaders Use a High-Performance Operating Model to Drive Results for Today and Tomorrow

In this episode of Habitual Excellence, Ken Segel speaks with Heather Schimmers, President of Emplify Health, about leading through change while build...

50m
•Aug 31, 2026

Revered Clinical Leader on Leading for Today and Tomorrow in 2026

In this episode of the Habitual Excellence Podcast, Ken Segel sits down with Dr. Tracy Gosselin, Chief Nurse Executive, Senior Vice President, and Eni...

43m
•Aug 4, 2026

Solving the Growing Healthcare Communications Challenge with GenZ

Communication is one of healthcare's greatest challenges, and one of its greatest opportunities. In this episode of Habitual Excellence, Ken Segel is ...

46m
•Jul 7, 2026

When Leaders Decide to Change “The Way We Run the Place”

In this episode of Habitual Excellence, Ken Segel speaks with Dr. James Shamiyeh, Chief Operating Officer at University Tennessee Medical, about the o...

44m
•May 20, 2026

Leading Academic Health Centers for Excellence in 2026

In this episode of the Habitual Excellence Podcast, Ken Segel speaks with Ben Schwartz, MD, a physician leader at Banner Health, about what it takes t...

34m
•Apr 28, 2026

Excellence in Value-Based Care

How a systemic approach to continuously strengthening relationships builds high performing systems of care In this episode of the Habitual Excellence ...

45m
•Mar 17, 2026