Elite BSC

by Jordan Tong

If you own or lead a commercial cleaning company, and you want to see that company grow and thrive, this podcast is for you. I've spent 15+ years building a $20 million commercial janitorial company. In this podcast, I will share with you what I've learned along the way.

41 Episodes

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Episodes

Showing 6 of 41 episodes

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Should Sales Reps Help Manage Accounts

Should sales reps stay involved with customers after the deal is closed, or should there be a clean handoff to operations?In this episode, I unpack a ...

14m

•Feb 23, 2026

ICE & Civil Unrest - Leading with Love & Wisdom

The janitorial industry is filled with immigrant workers. One could argue that they are the backbone of the industry. As owners and leaders, we have a...

15m

•Feb 9, 2026

Strong Operations Leadership - A MUST

No matter the size of your janitorial company, your key operational leader is critical to your success. What does this role look like? Why is it so im...

14m

•Feb 2, 2026

How to Increase Your Luck - Part 2

Opportunities are like rain. The wider your bucket, the more opportunities you can catch. But how do we increase our "luck surface area"? In this epis...

19m

•Jan 19, 2026

How to Increase Your Luck - Part 1

Is luck something that randomly happens to people, or is it the product of specific actions? And if it is specific actions, how can we increase our "c...

19m

•Jan 12, 2026

Four Tips To Close More Deals

It if your ratio of janitorial proposals to closed deals is super low, that can be a frustrating experience. Here are a few suggestions to improve you...

16m

•Dec 1, 2025